Do’s and Don’ts

What to do (and not do) after an accident:

  • Do stay at the scene. In Florida, you may be criminally prosecuted for leaving the scene of an auto accident.
  • Do take pictures of all the vehicles and any apparent injuries at the scene, if at all possible. (It’s a good idea to carry a disposable camera in your vehicle at all times just for this reason or use the camera feature on your cell phone.)
  • Do call your insurance company as soon as possible after the accident to report the accident.
  • Do contact your attorney right away so evidence can be secured promptly and properly.
  • Do provide your name, address and phone number to authorities and insurance adjustors.
  • Do get as much information as possible from the other party at the scene of the accident, including insurance company contact details.
  • Do get names, addresses and telephone numbers of witnesses at the scene.
  • When contacted by an insurance adjustor, get their name, address and telephone number and only discuss your property damage claim.
  • Do write down details to help you remember the accident.
  • Do take notes when you talk with the adjustor so you remember what is discussed.
  • Do tell the adjustor the date and time of the accident, where and how it occurred.
  • Do ask if the adjustor knows of any witnesses (but you need not identify your witnesses to them).


  • Don’t admit fault.
  • Don’t talk to an adjustor about your family, job, income, home, or anything but the very basic facts of the accident.
  • Don’t go into great detail about any medical injuries, particularly immediately after the accident as some problems may not be obvious right away.
  • Don’t allow conversations with an adjustor to be recorded.
  • Don’t agree to any terms or sign any paperwork at this point.
  • Don’t identify witnesses.